Helpful Information Before You Begin
Running the eLearning Center in multiple browsers or windows/tabs concurrently is not supported. Doing so may result in unexpected behavior.
Manipulating browser cookies can cause issues with the normal execution of the online course operations.
Verify Adobe Flash and Javascript are enabled for your browser.
If you are using a Virtual Desktop Infrastructure, the eLearning Center cannot guarantee the expected functionality and performance. You may encounter unexpected behavior or performance issues (i.e. videos freezing or crashing).
Please make sure that your browser is updated to the latest version before submitting a support request.
Supported Browsers
The following browsers are tested and confirmed:
| Browser | Devices |
| Chrome (Desktop / Tablet / Mobile) | |
| Edge (Desktop) | |
| Firefox (Desktop) | |
| Safari (macOS / iOS) iOS 14, 15, 16 currently supported (Oct 2023) | |
 | Android (Tablet / Mobile) Android 11, 12, 13 currently supported (Oct 2023) |
Guides for Repairing your Browser
The links below are external references and results are not guaranteed. It is best to consult your company IT department to resolve issues with your browser, as they may need to unblock our eLearning Center or perform other actions to assist you.
Chrome
https://www.lifewire.com/fix-chrome-not-playing-videos-4178526
Edge
Enrollment Key Issues
If your enrollment key (a URL we provide you) is not allowing you to register as a student, please contact us by opening a support ticket.